Your privacy is our priority. This document clearly explains how sms808 collects, uses, stores, and protects your personal information as a member of our platform.
Sms808 takes the privacy of every member seriously. This Privacy Policy is designed to ensure you have a clear understanding of how your personal information is handled when you use sms808.win, the sms808 mobile app, and all related services.
This document applies to all users of the sms808 platform, including unregistered visitors, registered members, and active participants in any sms808 promotion or membership programme. By using any part of the sms808 platform, you acknowledge that you have read and understood this Privacy Policy.
sms808 operates under strict data protection principles. Your personal information will not be sold to third parties for marketing purposes without your explicit consent.
This Privacy Policy may be updated from time to time to reflect changes in our data handling practices, evolving legal requirements, or service improvements. The date of the last update will always be displayed at the top of this document so you know when the most recent changes were made.
Sms808 collects various types of personal information from you depending on how you interact with our platform. Below are the main categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | KYC verification & fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications & support |
| Financial Information | Bank account number, account holder name | Deposit & withdrawal processing |
| Usage Data | Game history, betting activity, login records | Security & service improvement |
| Technical Data | IP address, device type, web browser | Platform security & analytics |
Some information is collected automatically when you browse the sms808 platform, while other information is collected directly from you during registration, identity verification, or when you contact our support team.
We will never ask for your password, PIN, or bank account security details through any communication channel. Please be cautious of any party claiming to represent sms808 and requesting such information.
Sms808 uses collected personal data solely for legitimate purposes directly related to the provision of our platform services. We do not use your data beyond what is necessary for the following purposes:
You may withdraw your marketing consent at any time by updating your communication preferences in your account settings or by contacting the sms808 support team.
Sms808 does not sell, rent, or disclose your personal information to third parties for their own independent marketing purposes. However, in the course of operating the platform, we may share certain data with the following categories of parties:
All third parties receiving data from sms808 are bound by strict data processing agreements and are required to protect that information to the same or higher security standards that we apply.
sms808 only works with third parties that have been reviewed and approved by our compliance team. Every instance of data sharing is recorded and can be audited at any time.
Protecting your personal information is a responsibility that sms808 takes very seriously. We implement multiple layers of technical and organizational security to ensure your data remains safe at all times:
While sms808 takes all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in securing your account by using a strong password and not sharing your login credentials.
Sms808 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit the sms808 website.
The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect your ability to fully use certain features of the sms808 platform.
As a sms808 member in Malaysia, you have certain rights regarding your personal data, and sms808 is committed to ensuring those rights can be exercised. These rights include:
You may request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete information in your account.
In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the use of your data for direct marketing purposes at any time.
You may request a restriction on data processing in certain circumstances while a dispute is being resolved.
You may request your data in a machine-readable format for transfer to another platform.
To exercise any of the above rights, contact the sms808 privacy team via live chat or our official email. Requests will be processed within 14 business days.
Sms808 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Below are our data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, sms808 will delete or anonymise that data using secure, irreversible procedures.
Sms808 is a platform exclusively for adults aged 18 and above. We do not knowingly collect, process, or store personal information from individuals under the age of 18.
The sms808 registration process includes strict age verification. Should we find that information was provided by someone under the age of 18, the account in question will be terminated immediately and all related data will be deleted within the appropriate timeframe.
If you become aware that a minor has registered at sms808 or has submitted their personal data to us, please contact our support team immediately so that appropriate action can be taken.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how sms808 handles your personal data, the sms808 Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the various channels available on the sms808 platform:
All privacy-related complaints and enquiries will be acknowledged within 24 hours and resolved within 14 business days. If an issue requires a more thorough investigation, we will keep you updated on its progress regularly.
sms808 is committed to resolving every privacy complaint fairly and transparently. Your satisfaction and trust are our top priorities.
Beyond policies and procedures, this is sms808's practical commitment to keeping every member's data secure.
Every bit of data moving between your device and sms808's servers is encrypted using 256-bit SSL — the same security standard used by leading banking institutions in Malaysia.
The sms808 identity verification process uses a certified and integrated KYC platform, ensuring your documents are processed securely and not retained longer than necessary.
Your personal information will never be sold to any third party for advertising or marketing purposes. Your data is used solely for the purposes you consented to at registration.
Only staff who genuinely need access to your data for service purposes are permitted to do so — every access is logged and can be audited at any time.
In the event of any security incident involving your data, sms808 is committed to notifying you within the stipulated timeframe so you can take the appropriate protective measures.
The sms808 platform undergoes periodic privacy compliance reviews by independent parties to ensure our data handling practices remain in line with the latest applicable standards and regulations.
Sms808 ensures that all information you provide is protected with the latest security technology. Register today and enjoy a safe, fair, and exciting gaming experience with the sms808 member community across Malaysia.
By registering, you confirm that you have read and agreed to the sms808 Privacy Policy and Terms & Conditions.